Lismore Aboriginal

Aboriginal Community Transport programs’provide affordable and reliable transport services to community groups and individuals in the Northern Rivers area.  HART Services have Aboriginal volunteer medical drivers and community bus drivers who assist with transporting Aboriginal clients.

Who can use this service?

First priority for transport is given to HACC – Home and Community Care Clients: elderly people, people with disabilities and their carers who live independently in the community.

Priority is also given to people who cannot access public transport, or do not have access to private transport provided by relatives or friends as well as assisting organisations that provide services to members of the HACC target group.  People who reside in isolated areas will also be looked at as a priority.

Having Aboriginal volunteer medical drivers and community bus drivers ensures cultural appropriateness for Aboriginal clients.

Click here for more information or phone 02 6628 0024.

The Aboriginal Funeral Transport “Sorry Business” initiative provides assistance with transport for isolated and disadvantaged Aboriginal communities throughout New South Wales, including metropolitan Sydney, to attend funerals.

Link to TfNSW Sorry Business Information

Lismore Air

Transfers

Lismore Community Transport

Community Transport Organisations are non-profit services funded by the Department of Aging, Disability and Home Care and other Government bodies. Community Transport Organisations provide a range of transport services for people who do not have their own transport or who have difficulty using regular public transport. Passengers are asked to make a small contribution.

What does community transport do, for whom?

They provide many services to the Indigenous community, elderly people, younger people with disabilities and carers who reside in  Ballina, Byron, Clarence, Lismore, Casino, Kyogle, Richmond Valley and Tweed. These include

• Aboriginal Transport Workers
• Culturally appropriate services
• Individual transport to medical appointments
• Transport to Respite Day Care Centres
• Door to door shopping access bus services
• Veterans transport
• Social outings
• Group transport
• Information on transport services
• Youth transport
• Health related transport.

How does community transport do it?

• They use their own buses which are modified to transport people using wheelchairs
• These buses have improved access and are safe and comfortable
• They also have project vehicles – mostly station wagons
• They have a network of volunteers who provide individual transport in their own vehicles or by chartering the services of local bus operators or contract hiring of taxis or hire cars.

Lismore Cycling

You can access a state wide map below to find cycle-ways in many NSW areas. Please note you may find it easier to use the zoom out function to move across the state and the zoom in function to identify cycle-ways in your particular locality.

Lismore Fare/Concessions

Regional Excursion Daily (RED ticket): Holders of Pensioner Concession, NSW Seniors or War Widow/er cards, can purchase a RED ticket from the bus driver for $2.50. The ticket is valid for all day travel within the region. You can get on and off the bus as much as you want and you can travel on different bus companies. Show your eligible concession card to the driver, they will give you a RED ticket which you can use for the rest of the day.

Click here for more information.

Country Pensioner Excursion Ticket: A Country Pensioner Excursion (CPE) ticket is an affordable ticket for eligible pensioners and seniors to travel by train in regional NSW and the ACT.

Regional Seniors Travel Card: The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. You can use the card at certain retailers to pay for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. Click here for more information.

Please follow this link for information about Transport Concession Entitlement Card

Half Fare Concessions: Full time tertiary students, jobseekers, apprentices and trainees are entitled to half fare travel on presentation of a relevant card. You can obtain an application from Centrelink, your training institution or workplace.
Click here for more information.

Taxi Transport Subsidy Scheme (TTSS): People with a severe and permanent disability may be eligible for subsidised taxi travel. TTSS consists of vouchers that pay for ½ your taxi fare per journey. Up to a maximum of $60 a ride. So if the fare is $25 you would pay $12.50, and if it is $120 you would pay $60. Ask your doctor about the scheme or phone 1800 623 724.
Click here for more information and download a form

If you are travelling interstate you can order Interstate Taxi Dockets.  Order them in advance of your travel as they may take up to two weeks to arrive.
Click here to download an order form.

School Student Transport Scheme (SSTS): Travel to and from school is subsidised for most students. Contact your school for an application form.
Click here for more information.

Assisted School Travel Program (ASTP): Subsidised school transport for students with an intellectual, physical or behavioural disorder, should their parents be unable to provide transport. Apply through your school or phone 1300 338 278.

Click here for more information

The Department of Veterans Affairs has a range of transport schemes for Veterans with disabilities living permanently in NSW. For more information and an application form contact a regional RSL Sub Branch office or call 1800 555 254.
Click here for more information.

Isolated Patients Travel & Accommodation Scheme (IPTAAS): A referral-only service for people who need to travel more than 100km to obtain inpatient or outpatient specialist medical treatment and/or specialist oral health surgical treatment that is unavailable locally. Claim forms are available from your medical practitioner or contact 6620 2168.
Click here for more information.

Companion Card If you have a significant, lifelong disability and require attendant care for the rest of your life, you may be eligible for a companion card. An attendant travelling with you will receive free travel on public transport in NSW. This card also provides free entry for the attendant to many venues throughout the state. For more information and an application form phone 1800 893 044.
Click here for more information.

Assistance Animal Permit If you have a disability and rely on the assistance of an animal that has been trained to alleviate the effects of your disability, you can apply for an Assistance Animal Permit. The animal must meet training standards so that it assists you to use public transport effectively, and to ensure it does not pose any risks or disruptions to other passengers or staff. Find out more or get an application from a NSW branch of Vision Australia or Guide Dogs Australia
Click here for more information.

Lismore Late Night

Lismore Rail

NSW TrainLink has an extensive network of coaches which connect many Northern Rivers towns and villages with trains at Grafton, Casino and Kyogle stations. Trains continue south to Sydney and North to Brisbane.
Bookings can be made online or over the phone.

Lismore Taxi

Taxis provide greater flexibility in meeting the needs of individual travellers and are often faster than other forms of public transport. There are three ways to catch a taxi:

• Hail a cab on the street.  Vacant taxis have an orange roof light illuminated. Hail the taxi where there is enough room at the kerb for the driver to stop safely to pick you up
• Wait at a taxi rank. There are taxi ranks located in the major towns at railway stations, shopping centres etc
• Phone a taxi.  You can phone for a taxi to pick you up by dialing 131 008 or the phone number of the company closest to you.  If you have any special needs, tell the network when you make the booking.  Phone bookings may attract a service charge.

NOTE: If you need change from $50 or more tell the driver when you start the journey.

Feedback If you would like to provide feedback, a compliment or a complaint about a taxi driver or trip, please call NSW Transport and Infrastructure’s Taxi Customer Feedback Management System on 1800 648 478 or submit it online.

What is a WAT?

Wheelchair accessible taxis are sometimes called WATs.   A WAT can be a car, a van, or a minibus that has been altered to secure one or more wheelchairs in the back. WAT drivers receive more training than regular taxi drivers.  They learn how to help a passenger in a wheelchair get in and out of the taxi.  They also learn about different types of disability as well as the Taxi Transport Subsidy Scheme (TTSS).

WATS in the Northern Rivers

Each city and town in this region has it’s own taxi company or co-op.  All but the smallest have at least one WAT, some have numerous.  As a small number of drivers in each company drive WATs and they choose to do so, they are usually very helpful and friendly, especially since they get to know their passengers.

How much will it cost?

How much you pay depends on how far you travel.  The taxi meter measures how far you go and how much it will cost.  The driver will turn the meter on when the taxi arrives and you have been told that it is waiting.  They will turn the meter off when you reach your destination, before helping you out.

What if I need assistance?

The driver will help you in and out of the taxi and make sure you are securely fastened.  You can ask if you would like help handling any luggage or to be pushed to your door.  This will not cost you extra.

TIPS for WAT users

• It is always better to call for a WAT than to try and hail one!
• WATs are often busy during school drop off and pick up times.  Try to avoid making bookings from 7.30 – 9.15am and 2.30-4pm
• Try and make your booking at least a few hours before you need to travel
• When you make your booking, make another one for the journey home if you know what time you will need it
• If you have Taxi Transport Subsidy Scheme (TTSS) vouchers make sure they are handy.  You can use one voucher for each trip
• Most taxi companies have vehicles that can carry 2 wheelchairs at a time.  If you are travelling with a companion in a wheelchair,  ask the taxi company if you can travel together
• Your wheelchair must be secured in the taxi and you must wear a seat belt

Click here to find out more about Wheelchair Accessible Taxis

Lismore Spare Bus Capacity

Finding affordable transport can often be difficult for not-for-profit groups. We have collated a list of organisations below with spare bus capacity, who are willing to rent their vehicles to not-for-profit organisations at cost or near cost price. Use the contact details below to find out more about the vehicle on offer. If you have a vehicle you would like to make available to other not-for-profit organisation click here.

Lismore Youth